Frequently Asked Questions

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Supplements

Our Australian-made, daily hair supplement is designed to support natural, healthy hair growth. It contains a blend of antioxidants, vitamins and minerals that boosts collagen production (the building blocks of hair proteins), provides powerful antioxidants that combat damage to body cells, supports thyroid health and provides nutritional supplementation. It's potent, proven and powerful.


Here's the down low on hair health: As the second fastest-growing cells in the body, hair needs a lot of nutrients and energy to sustain healthy growth and stay strong. Plenty of things can mess with the program. Things like genetics, illness, nutritional deficiencies, medications, hormonal changes or imbalances, stress, and even excessive styling. All of it can affect the health of the scalp and follicles and in turn the thickness, strength and resilience of your hair.

If you experience any of the following issues, Hair Activist could be a good fit for you.

* Hair that’s fine, thinning, shedding excessively or dull.

* Dry or brittle hair that’s prone to snapping.

* Damage caused by colour, chemicals or hot tools.

* Postpartum hair loss.

* Stress-related hair loss.

* An oily or itchy scalp.

* Nutritional deficiencies.

* Hormonal imbalances.

* Low immunity.

* A history of taking medication or antibiotics.

You can expect to see a noticeable improvement after just 90 days, with full results visible at around six months. Note: Outcomes may vary due to individual health and wellness. Consistency is key here; set a reminder to form the healthy habit of taking AÉDE Hair Activist daily.

AÉDE Hair Activist contains fish products.
Our products do NOT contain; GMO’s, eggs, gluten, soy, dairy and nuts.

Take 1 tablet twice daily with food, or as directed by your healthcare professional.

AÉDE is a natural, nutritional supplement and works by taking two tablets every day for a minimum of 3-6 months. Continue your daily dose for maintenance and optimal development. DAILY CONSISTENCY IS KEY! to seeing the benefits of taking a hair growth supplement.

We do not recommend ever doubling up on your dosage. 

Simply take one daily dose (2 tablets) as soon as you remember. You don't have to back track dosages. We advise keeping a travel vial handy so you never miss a dose.


It is important to recognise that humans are complex beings and are unique in so many distinct ways. Human bodies absorb nutrients at different rates. Factors that may affect absorption and results are existing health concerns, nutritional deficiencies, standing medications, diet, hormonal and genetic conditions. For any exisiting medical condition please confirm the ingredients with your health care professional before adding ANY new supplements into your daily regimen. 

Our supplements are proudly Australian Made, formulated, tested and manufactured.

AÉDE hair supplements are formulated specifically for adults. All other ages should consult their health care professional before use.


Yes! All AÉDE supplements are suitable for men and women.


Yes! AÉDE Hair Activist formulation includes nutrients that can benefit ALL hair types.

No. The hair on your head grows differently to the rest of your body. Hair follicles on the body get a molecular signal to only grow to a certain length (i.e. lashes, eyebrows) where as the hair on your head continuously grows.


AÉDE hair supplements have a shelf life of 3 years from the date of manufacture. Please check the expiry date on your bottle.

It is best to store your hair supplements out of direct sunlight and below 30ºc.

We strongly recommend talking to your healthcare professional and showing them the listed ingredients before adding ANY new supplements into your regimen to ensure Hair Activist is the right fit for you.

Always follow the advice of your healthcare professional or doctor. All information provided by AÉDE is not a substitute for professional or medical advice, rather it is designed to support, not replace the relationship between you and your healthcare practitioners. If you require further information about AÉDE products for your doctor, just drop us a line at care@aede.com.au and we'll be happy to assist.

NO! All of AÉDE supplements are 100% drug-free.

There are no listed contradictions or side effects associated with taking AÉDE hair supplements. If you’re concerned with any unusual symptoms please consult directly with your health care professional.

AÉDE Hair Activist is formulated to strengthen, grow and replenish the hair you have. In short, as we age, so do our bodily functions. Our hair follicles begin to shrink and in turn become weakened with the potential for skin to grow over the follicle, impeding all new growth. If hair follicles are blocked or are so small they are no longer visible, new hair growth may no longer be possible via supplementing.

CUSTOMER CARE

We currently ship to:

Australia, Argentina, Bangladesh, Belgium, Brazil, Cambodia, China, Canada, Chile, Denmark, Fiji, France, Germany, Greece, Hong Kong, Italy, Indonesia, India, Israel, Ireland, Japan, Malaysia, Mexico, Netherlands, New Zealand, Pakistan, Phillipines, Portugal, Papua New Guinea, Singapore, South Africa, South Korea, Spain, Sri Lanka, Taiwan, Turkey, Thailand, U.S.A, United Arab Emirates, United Kingdom, Vietnam.

One-Time Purchases: We offer free shipping to Australia and New Zealand for all orders over $100. 

For orders less than $100, our domestic shipping rates are set at $8.60 for standard shipping and $10 for express post. 

All global shipping rates are calculated at checkout and are location and weight dependant and range from $14-$40 AUD.

All club.AÉDE subscriptions are eligible for free shipping for Australian orders only. Global shipping rates for club.AÉDE orders will be calculated at checkout.

All orders received before 10am are dispatched same day.

Orders received after 10am are dispatched on the following business day. 

COVID-19 Update : Due to the high volume of orders, Australia Post is experiencing delivery delays across their network. To alleviate this ALL domestic orders will be shipped via Express Post. We apologise for all delays in advance and appreciate your patience as we get through this. Please rest assured your order is on it's way! 

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Standard shipping will be delivered within 3 to 5 business days, with the exception of Darwin and regional areas which may take up to 7 days.

Express post shipping times are usually delivered next business day and max 2 business days depending on when your order was placed.

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International orders are usually delivered within 3-10 business days but can take up to 14 days given the current global crisis.

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Your item will be delivered via Australia Post . Standard shipping times apply for free shipping.  A signature will be required upon delivery for Australian and unfortunately PO Boxes are not accepted.

You will receive tracking info for all orders once it's on the way.

If you have any queries regarding delivery, please feel free to contact us at care@aede.com.au

Australia Post is used for international shipping. Your full name, phone number and email address is required, as well as a valid shipping address.

When you order products from Aéde for delivery outside Australia you may be subject to import duties and taxes, which are levied when the products reach their destination. Any customs charges must be borne by you. Customs policies vary widely from country to country, of which Aéde has no visibility or control over so you should contact your local customs office for further information before placing your order if you have any concerns or questions.

Please also be aware that when you order products from Aéde for delivery outside Australia, you are considered the importer of record. You must ensure that the products you order comply with all laws, restrictions and regulations of the country in which you are receiving them.

Your privacy is important to us and our international customers should be aware that cross-border deliveries may be opened and inspected by customs authorities.

You will be contacted by your local postal service in regards to customs, duties and fees where applicable and necessary.

If your order is seized by customs, you are responsible for contacting the customs office and resolving the issue. 

Aéde cannot assist in clearing goods through customs, and will not refund or credit for goods seized.

If your order was refused by customs and returned to Aéde, you will be refunded the original amount of your purchase, minus the shipping fee and return fee once the product has been received back into our warehouse. The return fee is equal to the cost of shipping. 

Please email care@aede.com.au for all stockist enquiries.

We accept Visa, Mastercard, Google Pay, Apple Pay & Afterpay.

Please note; club.AÉDE subscription service only accepts Visa and MasterCard. 

We will accept product returns and provide you with an exchange or refund if the below are applicable:

* The product is faulty or is not of acceptable quality, or

* Significantly different to what is shown or described on our site, 

* You have proof of purchase in the form of an invoice or bank statement

* The item must be unused and in the same condition that you received it in. It must also be sealed, undamaged and in the original packaging.

Please note AÉDE reserves the right not to offer an exchange or refund where the item fault is a result of misuse or neglect. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount. 

All returns have to be approved prior to returning. To request a return authorisation number please email care@aede.com.au.

If your order hasn't arrived in 3-7 business days from the day it shipped out (which you can find on your tracking info), or there's something wrong with it, please get in touch with us at care@aede.com.au as soon as possible. 

Can’t find the answers? We are here to help! Just email us at care@aede.com.au to get in touch and we will endeavour to assist in any way we can.

CLUB.AÉDE SUBSCRIPTIONS

An essential subscription service of our hero supplement Hair Activist. 

When you subscribe to club.AÉDE you will receive the following savings; 5% off 1 month, 15% off 3 month, 20% off 6 month supply of your favourite Aéde supplement.  

Think; about your wellness goals... Invest in stronger, healthier hair, skin and nails.   

Feel; in control of your journey... Modify, pause or cancel your subscription at any time. It's in your hands.

See; The results for yourself... Commitment and consistency is key to seeing real results in 90 days. Continue the journey for optimal development and maintenance. 

Do; make a change that matters...join our community of wellness warriors harnessing the power of wellness with our pure, active and proven formula.

Set it & forget it; Subscribe to club.AÉDE today and experience the AÉDE effect for yourself. You can thank us later. x

Yes, you can make a one-time purchase of any product by selecting 'one-time purchase' on our shop page. Loving the results? Ensure you never miss a dose of your favourite AÉDE supplement. Subscribe to club.Aéde to set up your recurring order and save. You can manage your own account; pause, skip or cancel at any time.

You have to have an 'ACTIVE' club.AÉDE subscription in order to 'Manage your Subscription'. Once your order has been placed you can now set up your account. You can do this three ways. 1) Post checkout you will be prompted to 'Set up an Account' 2) Via the welcome email and click the 'Set Up Account' button and follow the prompts, 3) Post purchase via our website by clicking on the sign in icon (top right) and 'Create your Account' using the same email you made your club.AÉDE purchase with. 

Ongoing monthly payments will be debited from your nominated account on the same day each month. That date of deduction is set from the date you made your first order.

All club.AÉDE subscriptions require a current/active Visa or MasterCard to be added to your account.

Unfortunately at this time AfterPay is not available for club.AÉDE recurring orders. We only accept Visa or MasterCard when you set up your account to join club.AÉDE.

Yes absolutely! Sometimes you need a break! Whatever the reason may be, we are here to support you. You can pause your plan for 30 days at a time as many times as you need. Just log into your account page via the website, select 'Manage Subscription' and click 'Pause Subscription'.

You can cancel your plan at any time by going to your account page, Selecting "My Subscription" and clicking "View." on your plan and scroll down to 'Cancel Subscription'.

Once you cancel your subscription, the pricing structure you subscribed to may no longer be available. Before cancelling completely you may want to consider simply pausing your subscription instead to maintain your current pricing. You can pause your subscription for as long as you like. 

But if you do prefer to cancel, you can create a brand new subscription in the future through the shop page.

All Australian orders for club.AÉDE will be shipped free of charge via Australia Post. Shipping costs for all other destinations will be calculated at checkout based on your location. See our FAQ's to learn more about our global shipping policies.

Disclaimer:

 All content provided in our FAQ’s is for information purposes only and is not intended as a substitute for professional medical advice, nor replace the relationship between you and your healthcare practitioners. You should make sure that you carefully read all product packaging and labels prior to use. This information is for your personal consideration only. If you have a medical condition, please see your qualified healthcare professional and consult with them before adding new supplements into your regimen.

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MEET HAIR ACTIVIST

A daily hair supplement designed to support natural, healthy hair growth, boost collagen production and reduce free radical damage. It’s a game-changer.