FREQUENTLY ASKED QUESTIONS
If you can’t find what you’re looking for in this section, reach out to us below.
HAIR ACTIVIST
A potent daily supplement containing 14 active ingredients that work in synergy to promote hair growth, support skin and nail health, boost collagen production and reduce free radical damage. Biotin (vitamin B7) and Niacin (vitamin B3) also help to assist scalp health by boosting blood circulation, and relieve irritation and flaking.
Hair Activist works to assist hair, skin and nail health concerns as well as select wellness factors. Core benefits include:
NUTRITIONAL SUPPLEMENTATION
A potent blend of antioxidants, vitamins and minerals to aid dietary deficiencies and increase daily nutrient uptake.
POWERFUL ANTIOXIDANTS
Powerhouse free radical scavengers that assist in reducing damage to body cells broughtabout by things like alcohol and pollution.
BOOSTS COLLAGEN PRODUCTION
Contains nutrients that support the body’s own production of collagen (the building blocks of hair proteins) and connective tissues.
IMPROVED SCALP AND SKIN HEALTH
Features ingredients that act as an anti-fungal, aids the scalp by reducing inflammation and increases overall skin elasticity.
If you experience any of the following concerns, Hair Activist could be for you:
- Hair that’s fine, thinning, shedding excessively or dull
- Dry or brittle hair that’s prone to snapping
- Damage caused by colour, chemicals or hot tools
- Postpartum hair loss
- An oily or itchy scalp
- Certain nutritional deficiencies
- Low immunity
- A history of taking medication or antibiotics
We recommend our 90-day Hair Activist Trio as a tool to begin your journey in achieving your hair goals. In the first 30 days, your body will be adapting to supplement use and syncing to this new ritual. Between days 30-60, ingredients begin to be deeply absorbed by the body and this is where we have customers starting to see improved scalp health, hair texture and reduced hair fall. Within 90 days, hair results are sustained and additional benefits such as increased energy immunity occur.
Aéde Hair Activist contains fish products. It does NOT contain; GMOs, eggs, gluten, soy, dairy and nuts.
Take 1 tablet twice daily with food, or as directed by your healthcare professional.
Like all good relationships, the one you have with your hair requires long-term commitment to flourish. Consistently taking Hair Activist is a solid step towards generating healthier strands as well as helping to assist skin and nail health.
We do not recommend ever doubling up on your dosage. Simply take one daily dose (2 tablets) as soon as you remember. You don't have to back track dosages. We advise keeping a travel vial handy so you never miss a dose.
It is important to recognise that humans are complex beings and are unique in so many distinct ways. Human bodies absorb nutrients at different rates. Factors that may affect absorption and results are existing health concerns, nutritional deficiencies, standing medications, diet, hormonal and genetic conditions. For any exisiting medical condition please confirm the ingredients with your health care professional before adding ANY new supplements into your daily regimen.
Our supplements are proudly Australian Made, formulated, tested and manufactured.
Hair Activist is formulated specifically for adults. We advise all other ages to consult their healthcare professional before use.
Yes! All Aéde supplements are suitable for men and women.
Aéde’s Hair Activist formulation includes nutrients that can benefit all hair types in addition to improving skin and nail health.
No. The hair on your head grows differently to the rest of your body. Hair follicles on the body get a molecular signal to only grow to a certain length (i.e. lashes, eyebrows) where as the hair on your head continuously grows.
Aéde Hair Activist supplements have a shelf life of 3 years from the date of manufacture. Please check the expiry date on your bottle. It is best to consume within 90 days of opening.
It is best to store Hair Activist out of direct sunlight and below 25°C and in a location that prompts you to remember to take them!
We strongly recommend talking to your healthcare professional and showing them the listed ingredients before adding ANY new supplements into your regimen to ensure Hair Activist is the right fit for you.
Always follow the advice of your healthcare professional or doctor. All information provided by Aéde is not a substitute for professional or medical advice, rather it is designed to support, not replace the relationship between you and your healthcare practitioners. If you require further information about Aéde products for your doctor, get in touch with us at care@aede.com.au and we'll be happy to assist.
No. All Aéde supplements are 100% drug-free and all-natural.
There are no listed contradictions or side effects associated with taking Aéde Hair Activist. If you’re concerned with any unusual symptoms please consult directly with your health care professional.
Aéde Hair Activist is formulated to strengthen, grow and replenish the hair you have. In short, as we age, so do our bodily functions. Our hair follicles begin to shrink and in turn become weakened with the potential for skin to grow over the follicle, impeding all new growth. If hair follicles are blocked or are so small they are no longer visible, new hair growth may no longer be possible via supplementing.
We do not recommend taking Hair Activist & Power Activist at the same time. Both contain Selenium which is toxic in high doses. A daily dose of 150 micrograms for adults of selenium from dietary supplements should not be exceeded.
DISCLAIMER:
All content provided in our FAQ’s is for information purposes only and is not intended as a substitute for professional medical advice, nor replace the relationship between you and your healthcare practitioners. You should make sure that you carefully read all product packaging and labels prior to use. This information is for your personal consideration only. If you have a medical condition, please see your qualified healthcare professional and consult with them before adding new supplements into your regimen.
POWER ACTIVIST
An all-natural, vegan supplement designed to improve hair health, growth and thickness, including scalp coverage. Made with Biota Orientalis, traditionally used in Chinese medicine to increase hair growth, Iodine for healthy thyroid function, and Saw Palmetto to help maintain hormonal health, Power Activist specifically targets the kind of hair loss brought about by hormonal imbalances and acute stress.
Power Activist works to assist specific hair health concerns associated with acute stress, hormonal imbalances and select wellness factors. Core benefits include:
NUTRITIONAL SUPPLEMENTATIONA
potent blend of antioxidants, vitamins and minerals to aid dietary deficiencies and increase daily nutrient uptake.
SUPPORTS THYROID HEALTH
Formulated with Iodine to assist in the production of healthy thyroid hormones which help control hair growth, repair damaged cells and support a healthy metabolism.
MAINTAINS HORMONE HEALTH
Includes Selenium, a trace element that has been scientifically proven to assist in healthy hormone production; and Saw Palmetto which helps to reduce certain types of hereditary hair loss known as androgenic alopecia by slowing down enzymes that convert testosterone into the potent androgen hormone, DHT.]
INCREASES HAIR GROWTH
Traditionally used in Chinese medicine to improve and increase hair growth, Biota Orientalis also assists in reducing hair fall.
If you experience any of the following concerns, Power Activist could be for you:
- Hair that’s fine, thinning, shedding excessively or dull
- Dry or brittle hair that’s prone to snapping
- Damage caused by colour, chemicals or hot tools
- Postpartum hair loss
- An oily or itchy scalp
- Certain nutritional deficiencies
- Low immunity
- A history of taking medication or antibiotics
We recommend our 90-day Power Activist Trio as a tool to begin your journey in achieving your hair goals. In the first 30 days, your body will be adapting to supplement use and syncing to this new ritual. Between days 30-60, ingredients begin to be deeply absorbed by the body and this is where we have customers starting to see improved scalp health, hair texture and reduced hair fall. Within 90 days, hair results are sustained and additional benefits such as increased energy immunity occur.
Aéde Power Activist is vegan and free from common allergens such as GMOs, gluten, soy dairy, lactose, nuts, eggs and shellfish.
Take 1 tablet twice daily with food, or as directed by your healthcare professional.
Like all good relationships, the one you have with your hair requires long-term commitment to flourish. Consistently taking Power Activist is a solid step towards generating healthier strands as well as helping increase overall hormonal health.
We do not recommend ever doubling up on your dosage. Simply take one daily dose (2 tablets) as soon as you remember. You don't have to back track dosages. We advise keeping a travel vial handy so you never miss a dose.
It is important to recognise that humans are complex beings and are unique in so many distinct ways. Human bodies absorb nutrients at different rates. Factors that may affect absorption and results are existing health concerns, nutritional deficiencies, standing medications, diet, hormonal, and genetic conditions. For any existing medical condition please confirm the ingredients with ] your health care professional before adding new supplements into your daily regimen.
Our supplements are proudly Australian Made, formulated, tested and manufactured.
Power Activist is formulated specifically for adults. We advise all other ages to consult their healthcare professional before use.
Yes! All Aéde supplements are suitable for men and women.
Aéde’s Power Activist formulation includes nutrients that can benefit all hair types, however it is specifically targeted to address hair concerns associated with stress-induced hair loss, hormonal imbalances and conditions like male and female pattern baldness.
No. The hair on your head grows differently to the rest of your body. Hair follicles on the body get a molecular signal to only grow to a certain length whereas the hair on your head continuously grows.
Aéde Power Activist supplements have a shelf life of 3 years from the date of manufacture. Please check the expiry date on your bottle. It is best to consume within 90 days of opening.
It is best to store Power Activist out of direct sunlight and below 25°C and in a location that prompts you to remember to take them!
We strongly recommend talking to your healthcare professional and showing them the listed ingredients before adding new supplements into your regimen to ensure Power Activist is the right fit for you.
Always follow the advice of your healthcare professional or doctor. All information provided by Aéde is not a substitute for professional or medical advice, rather it is designed to support, not replace the relationship between you and your healthcare practitioners. If you require further information about Aéde products for your doctor, get in touch with us at care@aede.com.au and we'll be happy to assist.
No. All Aéde supplements are 100% drug-free and all-natural.
There are no listed contradictions or side effects associated with taking Aéde Power Activist. If you’re concerned with any unusual symptoms please consult directly with your health care professional.
Aéde supplements are formulated to strengthen, grow and replenish the hair you have. In short, as we age, so do our bodily functions. Our = hair follicles begin to shrink and in turn become weakened with the potential for skin to grow over the follicle, impeding all new growth. If hair follicles are blocked or are so small they are no longer visible, new hair growth may no longer be possible via supplementing.
Yes! The capsule coating is vegan.
We always recommend (and as per TGA requirements / label warnings) if you are pregnant or breastfeeding that you confirm the ingredients with your healthcare professional prior to adding ANY new supplements into your regime.
We do not recommend taking Power Activist and Hair Activist at the same time. Both contain Selenium which is toxic in high doses. A daily dose of 150 micrograms for adults of selenium from dietary supplements should not be exceeded.
GUA SHA
Gua sha can enhance blood flow in the treated areas, which contributes to better nutrient delivery, overall skin health and glow. The massaging and stroking movements can relax tense muscles, providing relief from stiffness. Gua sha may also aid in stimulating the lymphatic system, promoting the removal of toxins and reducing facial puffiness. Plus, it’s calming and soothing, which can help reduce stress and promote relaxation. Gua sha should be performed gently (and correctly! – follow our how-to video for in-depth instructions) to avoid skin irritation or injury. Gua sha is not a substitute for medical treatment. Individuals with medical conditions and those taking medication should consult a professional before trying gua sha.
Gua sha is a traditional Chinese healing technique primarily used for improving blood circulation, relieving tension, and promoting overall well-being. While improved blood circulation can potentially benefit the scalp by providing better nutrient delivery to the hair follicles, it’s important to remember that hair growth is a complex process influenced by genetics, hormones, diet, and overall health. If hair loss or thinning is a concern, it's essential to consider a comprehensive approach to treatment, which may include a balanced diet, high-quality hair care, supplementation and consultation with a healthcare professional or a dermatologist.
Apply a small amount of hair oil or serum to your fingertips and massage gently into your scalp. (This will help reduce friction during the gua sha massage and provide additional nourishment to your scalp and hair.) Then, using gentle pressure, follow our how-to guidelines, developed in collaboration with an experienced Traditional Chinese Medicine practitioner. For best results, perform gua sha two to three times a week.
By boosting the circulation of the skin on the scalp, gua sha is able to improve the quality and health of the hair. It’s also great at relieving tight muscles and tension by following the principles of acupressure. Regular scalp gua sha encourages healthy hair growth and minimises the risk of loss. It is a gentle way to exfoliate any build-up, which can improve the absorption of your hair care products, maximising their performance.
CUSTOMER CARE
We currently ship to:
Australia, Argentina, Bangladesh, Belgium, Brazil, Cambodia, China, Canada, Chile, Denmark, Fiji, France, Germany, Greece, Hong Kong, Italy, Indonesia, India, Israel, Japan, Malaysia, Mexico, Netherlands, New Zealand, Pakistan, Philippines, Portugal, Papua New Guinea, Singapore, South Africa, South Korea, Spain, Sri Lanka, Switzerland, Taiwan, Turkey, Thailand, U.S.A, United Arab Emirates, United Kingdom, Vietnam.
One-time purchases:
we offer free shipping within Australia for all orders over $100. For orders less than $100, our domestic shipping rates are set at $10 for standard shipping and $14 for express post. All global shipping rates are calculated at checkout and are location and weight dependent and range from $14-$40 AUD. All Club Aéde subscriptions are eligible for free shipping for Australian orders only. Global shipping rates for Club Aéde orders will be calculated at checkout.
All orders received before 10am are dispatched same day.All orders received before 10am are dispatched same day. Orders received after 10am are dispatched on the following business day. Standard shipping will be delivered within 3 to 5 business days, with the exception of Darwin and regional areas which may take up to 7 days. Express post shipping times are usually delivered next business day and max 2 business days depending on when your order was placed. International orders are usually delivered within 3-10 business days but can take up to 14 days.
Your item will be delivered via Australia Post. Standard shipping times apply for free shipping. A signature will be required upon delivery for Australian orders and unfortunately PO Boxes are not accepted. You will receive tracking info for all orders once it's on the way. If you have any queries regarding delivery, please feel free to contact us at. care@aede.com.au
Australia Post is used for international shipping. Your full name, phone number and email address is required, as well as a valid shipping address. When you order products from Aéde for delivery outside Australia you may be subject to import duties and taxes, which are levied when the products reach their destination. Any customs charges must be borne by you. Customsm policies vary widely from country to country, of which Aéde has no visibility or control over so you should contact your local customs office for further information before placing your order if you have any concerns or questions. Please also be aware that when you order products from Aéde for delivery outside Australia, you are considered the importer of record. You must ensure that the products you order comply with all laws, restrictions and regulations of the country in which you are receiving them. Your privacy is important to us and our international customers should be aware that cross-border deliveries may be opened and inspected by customs authorities. You will be contacted by your local postal service in regards to customs, duties and fees where applicable and necessary. If your order is seized by customs, you are responsible for contacting the customs office and =resolving the issue. Aéde cannot assist in clearing goods through customs, and will not refund or credit for goods seized. If your order was refused by customs and returned to Aéde, you will be refunded the original amount of your purchase, minus the shipping fee and return fee once the product has been received back into our warehouse. The return fee is equal to the costn of shipping.
Please email wholesale@aede.com.au for all stockist enquiries.
We accept Visa, Mastercard, Google Pay, Apple Pay & Afterpay. Please note: Club Aéde subscription service only accepts Visa and MasterCard.
We will accept product returns and provide you with an exchange or refund if the below are applicable:
* The product is faulty or is not of acceptable quality, or
* Significantly different to what is shown or described on our site,
* You have proof of purchase in the form of an invoice or bank statement
* The item must be unused and in the same condition that you received it in. It must also be sealed, undamaged and in the original packaging. Please note Aéde reserves the right not to offer an exchange or refund where the item fault is a result of misuse or neglect. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount. All returns have to be approved prior to returning. To request a return authorisation number please email care@aede.com.au.
If your order hasn't arrived in 3-7 business days from the day it shipped out (which you can find on your tracking info), or there's something wrong with it, please get in touch with us at care@aede.com.au as soon as possible.
Can’t find the answers? We are here to help! Just email us at care@aede.com.au to get in touch and we will endeavour to assist in any way we can.
CLUB AÉDE SUBSCRIPTIONS
An essential subscription service for our Aéde supplements, delivered to your door. When you subscribe to Club Aéde you will receive the following savings; 5% off 1 month, 15% off 3 month, 20% off 6 month supply of your favourite Aéde supplement.
Yes, you can make a one-time purchase of any product by selecting 'one-time purchase' on our shop page. Loving the results? Ensure you never miss a dose of your favourite Aéde supplement. Subscribe to Club Aéde to set up your recurring order and save. You can manage your own account; pause, skip or cancel at any time.
You have to have an active Club Aéde subscription in order to manage your subscription.
Once your order has been placed you can now set up your account. You can do this three ways.
1) Post-checkout you will be prompted to set up an account.
2) Via the welcome email and click the ‘set up your Aéde account' button and follow the prompts.
3) Post-purchase via our website by clicking on the sign-in icon (top right) and ‘Create your Account' using the same email you made your Club Aéde purchase with.
Ongoing monthly payments will be debited from your nominated account on the same day each month. That date of deduction is set from the date you made your first order. All Club Aéde subscriptions require a current, active Visa or MasterCard to be added to your account.
Unfortunately at this time AfterPay is not available for Club Aéde recurring orders. We only accept Visa or MasterCard when you set up your account to join Club Aéde.
Yes, absolutely! We understand, that sometimes you need a break. Whatever the reason may be, we are here to support you. You can pause your plan for 30 days at a time, as many times as you need. Just log in to your account page via the website, select 'Manage Subscription' and click 'Pause Subscription’.
You can cancel your subscription at any time by going to your account page, selecting ‘My Subscription’, clicking ‘View’ on your plan and scroll down to 'Cancel Subscription’.
Once you cancel your subscription, the pricing structure you subscribed to may no longer be available. Before cancelling completely you may want to consider simply pausing your subscription instead to maintain your current pricing. You can pause your subscription for as long as you like. But if you do prefer to cancel, you can create a brand new subscription in the future through our shop page.
All Australian orders for Club Aéde will be shipped free of charge via Australia Post. Shipping costs for all other destinations will be calculated at checkout based on your location. See our FAQs to learn more about our global shipping policies.